Address: Suite 4, Level 1, 155 Mulgrave Road, Cairns
Phone: +61 (07) 4052 0007
Fax: +61 (07) 4041 0866
M Jack Pty Ltd is an authorised credit representative 384017 of Astute Financial Management Pty Ltd Australian Credit Licence holder 364253
Complaints Officer: General Manager
Deputy Complaints Officer: Compliance Manager
Phone: (07) 3311 1599
Fax:(07) 3311 1598
A copy of our internal dispute resolution policy is available on request.
If you are still unable to have your complaint resolved, then you should contact the External Dispute Resolution Scheme detailed below. The scheme will be impartial, independent and free for disputants.