Contact Details

• Address: Suite 4, Level 1, 155 Mulgrave Road, Cairns
• Phone: +61 (07) 4052 0007
  
• Fax: +61 (07) 4041 0866
  
• E-Mail: danny@nqlending.com.au
• M Jack Pty Ltd is an authorised credit representative 384017 of Astute Financial Management Pty Ltd Australian Credit Licence holder 364253

Complaints

• Complaints Officer: General Manager
• Deputy Complaints Officer: Compliance Manager
• Phone: (07) 3311 1599
• Fax:(07) 3311 1598
• E-Mail:compliance@astutefinancial.com.au

If you are still unable to have your complaint resolved, then you should contact the External Dispute Resolution Scheme detailed below. The scheme will be impartial, independent and free for disputants.

• Credit Ombudsman Service Limited
• Phone: 1800 138 422
• Fax: (02) 9273 8440
• E-Mail: info@cosl.com.au
• Web: www.cosl.com.au